Why Can't I Access a Screen?

You can only access screens that your user sign on has been granted access to. This property is referred to as Permissions. Use the table below to find the screen you need access to and determine the Permissions that are needed. To solve this, you need to discuss this issue with your system administrator to have the Permissions changed.

To access Permissions:

Follow this path: Administration > User/Role Setup > Role Definition.

The Role Definition page is displayed. View field definitions.

From the Permissions page, you can:

Determine Which Permissions Are Needed for the Charges/Claims Pages and Other Screens You Access from That Page

Permission Type	Parent Filter	Item
Banners	My Office	ChargesAndClaims (Charges/Claims)
Banners	My Office	Billing
Screen (New Mode)	Charges/Claims	Export
Screen (New Mode)	Charges/Claims	Generate Electronic Claims
Screen (New Mode)	Charges/Claims	Generate Paper Claims
Screen (New Mode)	Charges/Claims	New
Screen (Update Mode)	Charges/Claims	Export
Screen (Update Mode)	Charges/Claims	Generate Electronic Claims
Screen (Update Mode)	Charges/Claims	Generate Paper Claims
Screen (Update Mode)	Charges/Claims	New
Screens	My Office	Charge Details
Screens	My Office	Claims Processing
Screens	My Office	Payment/Adjustment Details
Screens	My Office	Service Detail
Screens	Administration	Plan Details
Screens	Administration	Procedure Code Details
Screens	Administration	Staff Details
Screens	Client	Client Accounts Overview
Screens	Client	Procedures